At SwiftSole, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return policy to ensure your shopping experience is hassle-free.

Return Eligibility
Returns must be initiated within 30 days of the delivery date.

Items must be in their original condition, unused, unwashed, and with all original tags and packaging intact.

Customized or personalized products are not eligible for return unless defective.

How to Return
Contact our customer service team to request a return authorization:
Email: [email protected]
Phone: +1 (700) 555-7550

Provide your order number and reason for return.

Once authorized, ship the item back to the address provided by our team. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refunds
Refunds will be processed within 7-10 business days after we receive and inspect the returned item.

Refunds will be issued to the original payment method.

Shipping fees are non-refundable unless the return is due to our error.

Exchanges
If you would like to exchange an item for a different size or color, please follow the return process and place a new order separately.

Defective or Damaged Items
If your item arrives defective or damaged, please contact us immediately with photos of the issue for a prompt resolution.

For any questions about returns or exchanges, please reach out to us at:

Email: [email protected]
Phone: +1 (700) 555-7550